Privacy Policy

1. Introduction

Handyman Experts LLC ("we," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services in Manhattan and Brooklyn, NYC.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Information: Name, email address, phone number, home address, and service history
• Service Information: Details about the services requested, property access instructions, and special requirements
• Payment Information: Credit card details (processed securely by third-party payment providers)
• Communication Data: Messages, calls, and correspondence related to service requests
• Technical Data: IP address, browser type, device information, and usage patterns from our website

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and complete service bookings
• To communicate with you about your service appointments
• To process payments and billing
• To improve our services and website
• To respond to inquiries and provide customer support
• To send promotional emails or offers (with your consent)
• To comply with legal and regulatory obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service providers who assist in operations (e.g., payment processors, scheduling systems)
• Legal authorities if required by law or court order
• Professional advisors (attorneys, accountants) as needed

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Retention of Information

We retain personal information for as long as necessary to provide services, fulfill contractual obligations, and comply with legal requirements. After this period, we securely delete or anonymize your data.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt-out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, please contact us at prohandyexperts@gmail.com or (347) 888-9593.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the information.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "Last Updated" date.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at:
Email: prohandyexperts@gmail.com
Phone: (347) 888-9593
Address:Manhattan & Brooklyn, NYC